PT Bank Negara Indonesia (Persero) Tbk engages in the provision of general banking services. It operates through the following segments: Corporate and International Banking; Institutional Banking; Enterprises and Commercial Banking; Consumer Banking; Treasury; Head Office; and Subsidiaries. The Corporate and International Banking segment includes loans, customer deposits, and other transactions belonging to corporate customers both BUMN and private business entities including financial institution and overseas branch customers. The Institutional Banking segment focuses on customers of ministries, government institutions, foundations, and universities including government programs. The Enterprises and Commercial Banking segment is involved in middle, commercial, and small-scale businesses. The Consumer Banking segment offers consumer financing loans such as home ownership loans, credit cards, and other products and services like third-party funds and payment transactions belonging to cu